PRIVACY POLICY

Last Updated: September 13, 2024

This Privacy Policy describes how Morena ("the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase at [Morena's Shopify URL] (the "Site"), or otherwise interact with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as detailed below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

Information You Provide Directly

Personal information you provide directly to us via the Services may include:

  • Contact Details: Your name, address, phone number, and email address.
  • Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Your username, password, security questions, and other details used for account security.
  • Customer Support Information: Information you choose to include in communications with us, such as messages sent via the Services.

Certain features of the Services may require you to provide specific information about yourself. Choosing not to provide this information may limit your ability to use certain features or access certain services.

Information We Collect Automatically

We may automatically collect certain information about your interactions with the Services ("Usage Data"). This may include data collected through cookies, pixels, and similar technologies ("Cookies"), such as:

  • Device and Browser Information: Your IP address, network connection details, and browser type.
  • Interaction Data: Information about how you access and use the Site and your account.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers, such as:

  • Site and Services Support Partners: For instance, Shopify.
  • Payment Processors: To process payments, fulfill orders, and deliver products or services.

When you interact with the Site, emails from us, or our advertisements, we or our partners may use online tracking technologies, such as cookies or web beacons, to collect information.

How We Use Your Personal Information

We may use your personal information to:

  1. Provide Products and Services: To process payments, fulfill orders, manage your account, and facilitate returns or exchanges.
  2. Marketing and Advertising: To send promotional communications and tailor advertisements to your interests.
  3. Security and Fraud Prevention: To detect, investigate, or take action on fraudulent or harmful activities.
  4. Communication and Improvement: To provide customer support and improve the Services.

Cookies

Like many websites, we use cookies to enhance your experience on the Site. Detailed information about our cookies is available at Shopify Cookie Policy.

Most browsers automatically accept cookies but can be set to delete or refuse them. Note that disabling cookies may limit your ability to use certain features.

Disclosure of Personal Information

We may share your personal information with third parties under certain circumstances:

  • Vendors and Service Providers: For IT, payment processing, customer support, and shipping services.
  • Marketing Partners: To display ads or promotions.
  • Affiliates: Within our business group for legitimate business purposes.
  • Legal Obligations: To comply with applicable laws or respond to legal requests.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: To know what data we hold about you.
  • Deletion: To request deletion of your data.
  • Correction: To correct inaccurate data.
  • Opt-out: To opt out of data sharing or targeted advertising.

To exercise your rights, contact us at the details below.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: Support@morenaclo.com